Please review frequently asked questions below.
If you cannot find your answer click on the link below to open a support case.
I requested a cashout and didn’t receive my payment. When will i receive it?
I get emails everyday saying I have a survey available but when I click on the link for survey I do not see any.
Depending on your completed profile survey questions, once a survey is available you may participate in them.
We understand that not everyone is qualified for taking surveys so we added a feature in our emails where you earn $0.05 for each survey email you confirm whether you qualify or not.
I did not receive my confirmation email.
Please make sure you check all your folders including your spam folder. If you see the confirmation email in your spam folder mark it as not spam so that all your emails go directly to you inbox. If you still haven’t received your confirmation email please contact support.
I can’t cashout. Why?
Once you have a minimum of $25 in your account, you may cash out for a payment via PayPal or a prepaid card.
I didn’t receive credit for opening email.
In order to receive the 0.05 email open credit you must open them the same day you receive the emails and in the order that you received them.
Also under the “Completed Offers” tab on cashbackfortune.com you can see your history of open email credits.